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If you would like more information from us, for example about routes, times or fares, or would like to deliver a brickbat or bouquet about Auckland’s public transport network, get in touch with us using one of the methods below:

To speak to one of our customer service representatives, call Rideline on:

(09) 366 6400

Or toll-free on 0800 10 30 80 if you are in the Auckland Region but outside the local calling area

Monday to Saturday: 7:00am to 8:00pm
Sundays and Public Holidays: 8:00am to 6.30pm
Closed – Christmas Day

Britomart Kiosk:
Our specially trained staff can answer any public transport queries, plan your journey around Auckland, or provide you with timetables and other information. The kiosk is located in Britomart on the ground floor, next to the ticketing counters.

Monday to Friday: 7:00am to 6:30pm
Saturdays: 8:00am to 5:30pm
Sundays and Public Holidays: 8:00am to 3:30pm
Closed – Christmas Day

For any problems, questions or feedback relating to this website, or the Rideline to Mobile functions, contact the Rideline Webmaster. .

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