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There is currently a project underway to number all bus stops in the Auckland region. The purpose of the project is to - Make it easier for people to access public transport information at the stop
- Increase the accuracy of information
- Reduce ambiguity and the need to have knowledge of the area
- Give the customer confidence that they are at the right stop on a road or street where there are multiple stops.
When making a journey plan through a phone call to the Rideline contact centre, you can get the number of the bus stop that you will be using and therefore have the confidence that you are waiting at the correct stop. If you are waiting at a stop (or know the number of the stop that you are going to use) you can quote this number to find out which services use that stop. By using the bus stop number in the Rideline to mobile services, you can get a list of the next few services using that stop.
The project is under way in the Manukau City area so you will now see numbers at most stops in this area. These are all operational through the Rideline call centre and the Rideline website Journey Planner. Work is currently under way to enable the numbers to be used through the wap and text messaging channels.
For more background on this project, click here to see the agenda items for the Passenger Transport Committee from November 6. Bus Stop Numbering agenda item is C.6.
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